Refund policy

 

REFUND POLICY

All products offered by Housekeeping Management Training Services are digital downloads delivered instantly upon purchase.

All sales are final.

Due to the immediate nature of digital delivery, we do not offer refunds once a file has been accessed, downloaded, or delivered. By completing your purchase, you acknowledge and agree to this policy.

Technical Issues If you experience a technical problem accessing your files, please contact us via our Contact page within 48 hours of purchase and we will resolve the issue promptly.

Unauthorized Purchases If you believe your account has been used without your authorization, please contact us immediately via our Contact page so we can investigate.

Quality Guarantee Our products are built from decades of real-world hotel and casino housekeeping experience. If a file is corrupted or incomplete, we will replace it at no charge.